Monitoring - A fix has been implemented and data Backfill is in progress
May 01, 2024 - 06:51 PDT
Identified - We have identified delayed enphase device readings data ingestion due to a service interruption with this provider. We will provide updates as we resolve this interruption.
Apr 30, 2024 - 03:35 PDT
PowerTrack US Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
SOAP API Operational
90 days ago
100.0 % uptime
Today
PL1K Data Processing Operational
90 days ago
100.0 % uptime
Today
PM2K Data Processing Operational
90 days ago
100.0 % uptime
Today
Cell Modem Data Processing Operational
90 days ago
100.0 % uptime
Today
User Interface (HTML) Operational
90 days ago
100.0 % uptime
Today
User Interface (Silverlight) Operational
90 days ago
100.0 % uptime
Today
Public Display Endpoints ? Operational
90 days ago
100.0 % uptime
Today
Campbell Scientific Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
Alerts - Device to Server Communications ? Operational
90 days ago
100.0 % uptime
Today
Locus to Powertrack Data Pipeline ? Operational
90 days ago
100.0 % uptime
Today
PVGuard to Powertrack Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Deck to PowerTrack Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Image Uploads ? Operational
90 days ago
100.0 % uptime
Today
Obvius Ingest ? Operational
90 days ago
100.0 % uptime
Today
Emails ? Operational
90 days ago
100.0 % uptime
Today
MiniSites Operational
90 days ago
100.0 % uptime
Today
PowerDisplay Operational
90 days ago
100.0 % uptime
Today
Site VPN Tunnel and VPN client access ? Operational
90 days ago
100.0 % uptime
Today
Modem Heartbeats non-VPN-cloud Operational
90 days ago
100.0 % uptime
Today
Yaskawa Solectria Solar ? Operational
90 days ago
100.0 % uptime
Today
Modem heartbeats - Cloud Operational
90 days ago
100.0 % uptime
Today
LocusNOC Degraded Performance
90 days ago
99.38 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Data Acquisition Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
External Weather Data ? Operational
90 days ago
100.0 % uptime
Today
Kiosks Operational
90 days ago
100.0 % uptime
Today
Waterfall Data Operational
90 days ago
100.0 % uptime
Today
LocusNET ? Operational
90 days ago
100.0 % uptime
Today
LocusDAS Operational
90 days ago
100.0 % uptime
Today
Data Ingests Operational
90 days ago
100.0 % uptime
Today
LGate Operational
90 days ago
100.0 % uptime
Today
CatM Meter Operational
90 days ago
100.0 % uptime
Today
mocquisuite Operational
90 days ago
100.0 % uptime
Today
Enphase ? Degraded Performance
90 days ago
91.37 % uptime
Today
PVGuard ? Operational
90 days ago
100.0 % uptime
Today
PowerTrack EU Operational
90 days ago
100.0 % uptime
Today
REST API Operational
90 days ago
100.0 % uptime
Today
SOAP API Operational
90 days ago
100.0 % uptime
Today
PL!K Data Processing Operational
90 days ago
100.0 % uptime
Today
Cell Modem Data Processing Operational
90 days ago
100.0 % uptime
Today
User Interface (HTML) Operational
90 days ago
100.0 % uptime
Today
User Interface (Silverlight) Operational
90 days ago
100.0 % uptime
Today
PM2K Data Processing Operational
90 days ago
100.0 % uptime
Today
Public Display Endpoints Operational
90 days ago
100.0 % uptime
Today
Campbell Scientific Data Ingest Operational
90 days ago
100.0 % uptime
Today
Alerts - Device to Server Communications Operational
90 days ago
100.0 % uptime
Today
PVGuard to Powertrack Data Pipeline Operational
90 days ago
100.0 % uptime
Today
PMCE Ingest Operational
90 days ago
100.0 % uptime
Today
DECK Operational
90 days ago
100.0 % uptime
Today
DECK SMA ? Operational
90 days ago
100.0 % uptime
Today
DECK Devices Operational
90 days ago
100.0 % uptime
Today
Draker Operational
90 days ago
100.0 % uptime
Today
Campbell Scientific Data Ingest ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024
Resolved - An issue with one of our data ingests had a negotiation mismatch and has now been corrected. We will be running backfill operations.
May 2, 17:08 PDT
Update - An issue with one of our data ingests had a negotiation mismatch and has now been corrected. We will be running backfill operations.
May 2, 17:04 PDT
Investigating - We are currently investigating data ingest delays for a subset of sites.
May 2, 10:54 PDT
May 1, 2024

Unresolved incident: Enphase fleet reporting delay.

Apr 30, 2024
Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024
Completed - The scheduled maintenance has been completed.
Apr 26, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 20:00 PDT
Scheduled - I will call a go/no go by 3PM MST today.

We have been assured the process will take about a minute. Then will take 20 minutes for systems to come back online.

Apr 26, 20:00 PDT
Resolved - This incident has been resolved.
Apr 26, 07:46 PDT
Investigating - We are investigating a delayed ingest into the locus platform for VI data
Apr 23, 07:42 PDT
Monitoring - There was an issue with Virtual Irradiance, the issue has been identified and the data is currently backfilling and should complete by 02/17/24 mid morning MST.
Feb 16, 12:58 PST
Apr 25, 2024

No incidents reported.

Apr 24, 2024
Completed - The scheduled maintenance has been completed.
Apr 24, 22:41 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 21:41 PDT
Scheduled - We need just a few more minutes to bring up the traffic and restart services
Apr 24, 21:40 PDT
Completed - The scheduled maintenance has been completed.
Apr 24, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 20:30 PDT
Scheduled - We will be shifting data streams this evening, total downtime should be about 5 minutes. After this is completed, we will test fail Over then fail back.
Apr 24, 19:28 PDT
Apr 23, 2024
Apr 22, 2024

No incidents reported.