Monitoring - Iterative changes with vendor participation have improved reliability of daily meter reading ingestion, which remains closely scrutinized to preclude data gap recurrence. Processes and procedures are underway to apply retroactive reading inclusion across the fleet on a a rolling 60 day basis, with operation set to commence within the next 5 business days, after a small subset (~2k meters) has been completely confirmed w.r.t. daily data integrity, which is presently in review.
Updates will be posted as we have new information, particularly an ETA on completion.
Oct 15, 16:10 PDT
Update - We are experiencing delayed or missing data from our CATM meters as a result of issues communicating with meters and the data ingestion workflow to LocusNOC. We are working closely with our vendor to resolve this ASAP. We will provide updates as they become available.
Sep 30, 10:41 PDT
Update - We are continuing to work on a fix for this issue. At this time, some data has been ingested into DAS. Updates will be posted as we have new information.
Sep 10, 23:00 PDT
Identified - The vendor has been contacted regarding investigation findings and additional testing underway to fully isolate the matter to resolution. Readings are approximately 36 hours behind, yet are present in the upstream system database. More information to be provided as it becomes available.
Sep 10, 20:32 PDT
Investigating - We are continuing to investigate the issue. Updates will be posted as we have new information.
Sep 10, 16:04 PDT