PT-Web intermittent communications

Incident Report for AlsoEnergy

Resolved

This issue has been resolved as of 10:40am MST

Posted Sep 20, 2021 - 10:00 PDT

Monitoring

apps.alsoenergy.com is now available, we are monitoring this and working on the cause of the issue.

Posted Sep 20, 2021 - 09:41 PDT

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2021 - 09:29 PDT

Identified

We have located the issue and are currently working to resolve the issue

Posted Sep 20, 2021 - 09:29 PDT

Investigating

Intermittent connectivity on apps.alsoenergy.com we are currently investigating this issue.

Posted Sep 20, 2021 - 09:28 PDT

This incident affected: PowerTrack US (User Interface (HTML)).